Free resources
Templates and tools I actually use.
Practical Excel templates and a calculator for delivery leaders, each tied to an article that explains how to use it. Free to download and adapt, no sign-up.
Change request log
Log, size, price and track every out-of-scope request, with a summary of approved-but-unbilled value.
Why it matters: Unbilled change is the biggest silent margin leak in fixed-price delivery.
Weekly delivery KPI review
Burn, margin variance, milestone RAG, open defects, CRs and client health per project, plus team utilisation against target.
Why it matters: Eight numbers on one page, reviewed weekly, catch drift while it is still cheap to fix.
Hypercare exit checklist
Twelve written exit criteria for commerce go-lives, with owners, status, evidence and a live readiness score.
Why it matters: Hypercare should end on criteria agreed before launch, not on a date.
Works in Excel, Google Sheets and LibreOffice. Cream cells are inputs; white cells are formulas. Benchmarks in the templates are my own operating ranges, not an industry survey.